Frequently Asked Questions

Domestic Flight Booking

Queries Before Booking Flights
  1. Does nadodigal.com provide ticket booking for infants?
    Yes, nadodigal.com allows booking tickets for infants under two years of age. You must provide valid age-proof documents, and only one infant per adult is permitted. The adult must be at least 18 years old. For infants over two years of age, a separate booking under the child fare is required.

  2. How many seats can I book at once?
    You can book up to 9 seats in a single transaction. For more than 9 travelers, you will need to complete additional bookings.

  3. Can I book tickets by contacting your agents?
    Yes, our agents are available 24/7 on WhatsApp to assist you with ticket bookings.

  4. Can I book tickets for a multi-city trip?
    Absolutely! You can plan a multi-city trip effortlessly with our assistance for a smooth travel experience.

  5. What are e-tickets?
    E-tickets are paperless tickets with a unique confirmation number. Once booked, you will receive the e-tickets via email, which can be printed and used with valid ID proof for check-in.


Queries While Booking Flights
  1. Why do I see zero search results when booking flights?
    Clear your browser cache and try again. If the issue persists, it could be due to no flights being available on your selected route, date, or time.

  2. Why do some flights not appear in search results for 5 passengers?
    Some airlines have restrictions on booking tickets for certain passenger combinations. Try searching for fewer passengers.


Queries After Booking Flights
  1. How can I confirm my reservation?
    You will receive a confirmation email and SMS once your booking is completed.

  2. Will I need to pay anything at the airport?
    Charges at the airport depend on the specific airport and airline policies.

  3. What documents are required at check-in for domestic flights?
    You need any of the following:

    • Aadhaar Card
    • Voter ID
    • Driving License
    • Passport
    • PAN Card

  4. Can I correct a misspelled name on my ticket?
    Contact us to request a name change with the airline. Some airlines accept such requests, while others may require a cancellation and rebooking.

  5. How can I print my ticket?
    Your ticket will be emailed to you. You can download and print it or request a copy on WhatsApp.

  6. Where can I find my invoice?
    The invoice is attached to your booking confirmation email.

  7. What should I do if I lose my paper tickets?
    Inform us immediately. We will assist you with the process for reissuing tickets, though airlines may require you to purchase replacement tickets.

  8. Is it mandatory to carry a printed e-ticket?
    Yes, carry a printed copy of your e-ticket and confirmation email along with valid ID proof.

  9. How do I get a boarding pass for an e-ticket?
    Show your e-ticket number and confirmation email at the check-in counter. The airline will issue your boarding pass after verification.


Queries on Cancellations and Refunds
  1. Can I cancel my flight ticket?
    Yes, you can request a cancellation through our agents.

  2. Are there cancellation charges?
    Cancellation charges depend on factors such as timing, airline, and booking class.

  3. When will I receive my refund?
    Refunds are processed back to the source within 7–12 business days.

  4. Can I cancel a ticket two hours before departure?
    For cancellations less than two hours before departure, contact the airline directly and inform nadodigal.com.


International Flight Booking

Queries Before Booking Flights
  1. Can I search for cities using their airport codes?
    Yes, you can search using the city’s three-letter airport code.

  2. What flight classes can I book?
    We offer Economy and Business Class options. First Class may be available on select routes.

  3. What is a direct flight?
    A direct flight has minimal stopovers with no change of aircraft, offering a faster travel experience.

  4. What is an indirect flight?
    Indirect flights involve stopovers, terminal changes, or aircraft changes.

  5. What is a transit airport?
    A transit airport is where passengers stop during their journey. You cannot leave the airport during transit.

  6. Can I book tickets for infants on international flights?
    Yes, infant tickets can be booked under specific guidelines. Infants must be below 24 months, have a valid passport, and be accompanied by an adult.


Queries on Special Requests
  1. Can I book a special meal?
    Yes, you can request a special meal while booking. Availability and charges depend on the airline.

  2. Can I select seat preferences?
    Yes, you can choose your preferred seat during booking.


Queries After Booking Flights
  1. How can I confirm my reservation?
    You will receive a confirmation email and SMS after booking.

  2. Is ID proof mandatory for international flights?
    Yes, you must carry a valid passport at the time of boarding.

  3. How much baggage can I carry?
    Baggage policies vary by airline, including restrictions on weight and the number of pieces. Additional charges apply for excess baggage.


Queries on Cancellations and Refunds
  1. How will I get a refund after cancellation?
    Refunds are processed within 7–12 business days back to the source.

  2. Are there cancellation charges?
    Charges depend on factors like timing and airline policies.


Hotel Booking

Queries Before Booking
  1. Can more than two adults stay in one room?
    Additional guests may be allowed, subject to extra charges. If the room capacity is exceeded, the hotel may cancel your booking or ask you to book additional rooms.

  2. Do children stay for free?
    Select the number of children during booking. Extra beds may incur additional charges.


Queries After Booking
  1. How will I know my booking is confirmed?
    You will receive a confirmation email with details.

  2. What if I arrive late?
    If reserved with a credit card, your room will be held until 7 a.m. the next day.


Queries on Cancellations and Refunds
  1. How to cancel my booking?
    Log in to your account, select your booking, and choose cancel. You can also contact us for assistance.

  2. When will I receive my refund?
    Refunds are processed within 7–10 business days.


Payment Options
  1. What payment methods are accepted?
    Payments can be made via UPI, Wallets, Net Banking, and domestic/international debit or credit cards.

  2. Is my payment information secure?
    Yes, our website uses encryption and security measures to protect your information.