Welcome to Nadodigal Travel Planners ("we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile application, and other platforms ("Sales Channels") provided by Nadodigal Travel Planners. By accessing or using our Sales Channels, you agree to be bound by these Terms. If you do not agree to these Terms, please discontinue the use of our services.
1. Definitions
- v "User", "you", or "your" refers to the person who accesses, browses, or uses our Sales Channels or services.
v "Services" refer to all travel-related offerings, including but not limited to flight bookings, hotel reservations, bus reservations, holiday packages, and other travel-related services.
2. Scope of Services
Nadodigal Travel Planners offers a wide range of travel-related services, including flight bookings, hotel bookings, bus bookings, and customized holiday packages. All services are subject to availability and may be modified, cancelled, or changed without prior notice, at our discretion.
3. Eligibility
v You must be at least 18 years of age to use our services or make a booking on our Sales Channels.
v By using our services, you confirm that you are legally capable of entering into binding contracts.
v You agree to provide accurate and complete information while using our services. Failure to do so may result in the cancellation of your bookings or services.
4. Booking and Payment Terms
v All bookings made via Nadodigal Travel Planners are subject to availability and the confirmation of service providers, including airlines, hotels, and other travel-related companies.
v Prices displayed on our website are subject to change without prior notice. Any price changes will be communicated at the time of booking.
v Payment for services must be made in full at the time of booking unless otherwise specified. Partial payments may be accepted for certain packages, as determined by Nadodigal Travel Planners.
v We accept payment through various methods, including credit/debit cards, net banking, and other payment gateways as provided.
In case of non-payment or payment failure, your booking may be cancelled without notice.
5. Cancellation and Refund Policy
v Cancellation by User: If you wish to cancel a booking, you must follow the cancellation process mentioned on our Sales Channels. Cancellation fees may apply depending on the terms of the specific service providers (airlines, hotels, etc.) and the booking type.
v Cancellation by Nadodigal Travel Planners: We reserve the right to cancel or modify bookings in case of circumstances beyond our control (e.g., force majeure, strikes, travel restrictions). In such cases, we will notify you, and any applicable refund will be processed as per the service provider’s policies.
v Refunds: Refunds, where applicable, will be processed according to the terms and conditions of the service providers. Please note that processing times may vary depending on banks or payment gateways.
6. Responsibilities and Liabilities
v User Responsibility: You are responsible for ensuring that you have valid travel documents, such as passports, visas, and identification cards, prior to travel. We are not liable for delays, rejections, or cancellations due to incomplete or incorrect documentation.
v Third-Party Services: Our services rely on third-party service providers such as airlines, hotels, transport companies, and more. Nadodigal Travel Planners does not own or control these third-party services and is not responsible for any deficiencies or failures in their performance.
v Travel Risks: Nadodigal Travel Planners is not responsible for any travel disruptions, delays, cancellations, or changes in itinerary due to reasons beyond our control (e.g., natural disasters, government restrictions). Users are advised to check travel advisories and restrictions prior to their trip.
7. Use of Sales Channels
v You agree not to misuse our Sales Channels, engage in fraudulent activity, or attempt to gain unauthorized access to our systems.
v You agree not to use our Sales Channels for illegal purposes, including infringing on third-party rights, distributing harmful software, or engaging in any activity that damages our platform.
v Nadodigal Travel Planners reserves the right to suspend or terminate access to our Sales Channels if any unauthorized or prohibited activities are detected.
8. Intellectual Property Rights
v All content on the Nadodigal Travel Planners website, mobile app, and other platforms, including text, graphics, logos, icons, images, videos, and software, is the property of Nadodigal Travel Planners or its licensors. This content is protected under copyright, trademark, and other intellectual property laws.
v You may not copy, reproduce, distribute, or modify any part of the content without express permission from Nadodigal Travel Planners.
9. Privacy Policy
Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you consent to the practices outlined in our Privacy Policy.
10. Dispute Resolution and Governing Law
v Any disputes or claims arising out of or related to your use of our services will be governed by the laws of India. The courts in Coimbatore, Tamil Nadu shall have exclusive jurisdiction over any legal proceedings.
v In case of any disputes, Nadodigal Travel Planners encourages users to contact us directly for resolution before resorting to legal action.
11. Limitation of Liability
v Nadodigal Travel Planners will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or use, arising from the use of our services.
v Our total liability for any claims arising from your use of our services will be limited to the amount you paid for the specific service that gave rise to the claim.
12. Amendments
Nadodigal Travel Planners reserves the right to amend or update these Terms & Conditions at any time without prior notice. The revised Terms will be effective once posted on our website or communicated via email. Continued use of our services after such changes implies acceptance of the revised Terms.
13. Contact Information
If you have any questions, concerns, or complaints regarding these Terms, please contact us at [support@nadodigal.com].